Privacy Policy

Purchasing of Merchandise

Payment

When you purchase any merchandise through the Pickona Service, you will be required to provide accurate payment information (such as credit card or PayPal details). By doing so, you represent and warrant that the information you provide is true and that you are authorized to use the chosen payment instrument.

You are responsible for all taxes associated with your purchase.

Title, Risk & Cancellation

Title and risk of loss for all merchandise ordered will transfer to you upon our delivery to the shipping carrier.
Pickona reserves the right to cancel any order, in whole or in part, at its sole discretion, even after an order confirmation has been sent or payment has been authorized. If canceled, any payment already processed will be refunded to your original payment method.

Protecting Your Privacy

At Pickona, we are committed to protecting your privacy and safeguarding your personal information. We will never sell or rent your data to third parties for marketing purposes. Information you provide to us is used only for:

  • Processing your orders
  • Responding to your requests
  • Improving our store and services
  • Communicating with you about promotions, updates, and support

Use of our Website is subject to this Privacy Policy and our Terms & Conditions. By using the Website, you signify your acceptance of this Policy. If you do not agree, please discontinue use of the site.

Information We Collect

We may collect the following types of personally identifiable information (โ€œPIIโ€) when you register, place an order, or interact with our services:

  • Name, address, and contact details
  • Payment information (credit card, PayPal, etc.)
  • Date of birth (if required for verification)
  • IP address, browser data, and session details

We may also use cookies to enhance your shopping experience and to analyze site usage. Cookies can be disabled in your browser, but some site features may not function properly without them.

Use & Sharing of Information

  • PII is retained in accordance with applicable data protection laws.
  • We may use your data to provide services, send promotional offers, or improve your experience.
  • We may share your information with trusted partners (e.g., payment processors, logistics providers, or customer service tools) strictly for the purpose of fulfilling your order or request.
  • We may disclose information when required by law, legal process, or to protect Pickonaโ€™s rights and customers.

Note: Your data may be transferred internationally for processing, including to jurisdictions with different levels of data protection. By using our services, you consent to such transfers.

Emails & Communication

We may contact you by email in the following cases:

  • Order confirmation and account notifications
  • Service reminders or important updates
  • Promotional emails and newsletters (always with the option to unsubscribe)

You can manage your preferences or unsubscribe from marketing emails at any time.

Security & Retention

Your information is stored securely in accordance with our internal security policies. While we take strong measures to protect your data, please note that no transmission over the internet can be guaranteed 100% secure.

We retain personal data only as long as necessary to provide services and comply with applicable laws, typically no longer than 3 years after last use.

Intellectual Property & Restrictions

All content, software, and trademarks on the Pickona Website are owned by Pickona or its partners. You may not copy, modify, reverse engineer, or otherwise misuse any part of our service or content without written permission.

โ€œPickonaโ€ and associated logos are registered trademarks of Pickona. Unauthorized use is strictly prohibited.

Third-Party Materials

Pickona may work with third-party providers (such as payment processors, logistics companies, or advertising partners). While we carefully select these providers, Pickona is not liable for any third-party errors, omissions, or misuse. Please review their privacy policies as applicable.

Changes to This Policy

This Privacy Policy forms part of the Terms & Conditions of Pickona. We may update this Policy from time to time. Changes take effect immediately upon being posted to our Website. Depending on the nature of the update, we may also notify you by email.

By continuing to use our Website after updates, you agree to the revised Policy.

Customer Service

If you have any questions or requests related to your personal information or this Policy, please contact us: support@pickona.com

โœจ Pickona โ€” Your #1 Pick for trusted shopping worldwide.